Effective date: June 26, 2025

Jorgan Harris (we, our, or us) is committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information when you visit www.jorganharris.co.za.

1. Information we collect:

Personal information, provided by you through:

  • Contact forms or email (e.g., admin@jorganharris.co.za, jorgan@jorganharris.co.za)
  • Appointments and enquiries (phone, email, WhatsApp)
  • Newsletter or updates if offered

may include:

  • Name, email address, phone number
  • Appointment preferences

Non-Personal Information, automatically collected:

  • IP address, browser type, device
  • Pages visited and timestamps
  • Site navigation behavior

2. How we use your information

We use information to:

  • Respond to enquiries, schedule and manage appointments
  • Improve website functionality and user experience
  • Send occasional updates or information if you’ve consented
  • Comply with legal and professional standards (e.g., HPCSA ethics)

3. Cookies and tracking

Our site may use cookies or similar tech for:

  • Remembering language settings (Afrikaans/English)
  • Analysing site usage and patterns
  • Enhancing navigation

You can disable cookies via your browser, though this may affect site functionality.

4. Disclosure of information

We do not sell or share your personal data. We may disclose information to:

  • Service providers (e.g., hosting, email)
  • Legal authorities if required by law
  • Analytics providers

5. Security measures

We use secure hosting and take all reasonable steps to protect your information, though no system is completely immune to risks.

6. Your rights (POPIA & GDPR)

You have the right to:

  • Access, correct, or delete your information
  • Withdraw consent for communications
  • Lodge a complaint with the HPCSA or Information Regulator

To exercise your rights, contact:

📧 admin@jorganharris.co.za | jorgan@jorganharris.co.za

7. Retention of information

We retain data only as long as necessary for professional, legal, or operational purposes, usually for a period of five years

8. Confidentiality

8.1 Professional confidentiality

As an HPCSA-registered clinical psychologist (Pr. No: 8636125; PS Nr: 0056472), confidentiality is a core ethical principle. Information is only disclosed in legal emergencies or for your safety.

8.2 Email and Communications Confidentiality Notice

The information contained in this communication and all of its attachments is confidential and protected by the psychologist-client privilege. This communication is intended solely for the use of the individual or entity to whom it is addressed. If the reader of this communication is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is prohibited. If you have received this communication in error, please notify us by telephoning +27 (0)21 982 2554.

9. Third-party links

Links to external sites (e.g., Facebook or LinkedIn) are not covered by this policy.

10. Policy updates

This policy may be updated from time to time. Latest version is always available on this website.

11. Contact information

Fontana Health Centre

8 Fontein Road, Arauna, Brackenfell, Cape Town, South Africa

📞 021 982 2554 | 📱 060 5050 364

📧 admin@jorganharris.co.za | jorgan@jorganharris.co.za

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