“Before you diagnose yourself with depression
or low self-esteem, make sure that you're not
surrounded by fools"
~ Sigmund Freud ~

“There are no foolish questions
and no man becomes a fool until he
has stopped asking questions”
~ Charles Proteus Steinmetz ~

“When angry, count to four;
when very angry, swear”

~ Mark Twain ~

Most frequently asked questions (FAQ’s)

In this document, I will try to answer all the questions people are unsure about before making an appointment.

I would really appreciate it if you read the following before you make an appointment:

What are the costs of therapy?

Accounts are levied according to the instructions of the BHF (Board of Healthcare Funders). This practice is therefore contracted in – medical aid rates are being asked according to the rates paid by different medical aids.

  1. Accounts are sent electronically to your medical aid and they reimburse this practice directly. You do not have to pay yourself.
  2. Although we use the latest technology to inform you immediately when your funds are depleted – it will be a good idea if you could get in touch with your medical aid and confirm what your annual limit is. It remains your responsibility to ensure you know what your benefits are. If your benefits are depleted, you may be eligible for the private rate.
  3. If you do not belong to a Medical Aid, the private rate for 2022 is R850 per session. This rate is payable in cash or as an EFT transaction.
  4. By law, all appointments that are cancelled must be cancelled 24 hours or more in advance. Appointments cancelled in less than 24 hours will be payable.
  5. However, we are also human and can understand if you really have a valid reason why you have to cancel the session. It may sometimes happen that another client wants to use your cancelled appointment. In such case, you will not be held responsible for the account.
  6. Should you forget an appointment or if you do not attend, you will of course also be held liable for the account.
  7. Interest is levied on overdue accounts because your overdue account is going to make me pay interest on my overdue accounts!
  8. Should you not keep your appointment, you can be placed at the bottom of the waiting list.

How many sessions will it take?

  1. It is impossible to predict how long therapy will last. I work on average between 4 and 8 sessions per client. Your challenge may be more or less complex, which may shorten or prolong therapy. I undertake to work as quickly and efficiently as possible to save time and costs.
  2. You largely determine the course of therapy. I let myself to be guided by you. It also means that you are managing our time. I will make suggestions from time to time, but if you want us to do hypnosis or any other intervention during a session, we need at least half an hour to do so.
  3. We are going to use the first session to evaluate your challenge. I need to get a perspective on your challenge first and you may not benefit much from our first session. The first session is also your opportunity to determine for yourself whether you are comfortable to work with me.
  4. Therapy will help you get in touch with your intuition; you will know instinctively when we have come to the end of therapy.

How often should I make appointments?

I usually see my clients once a week.

On average, it takes the subconscious mind seven days to process an intervention. We will know after seven days what the impact of the previous session was whereafter we can build on that.

Some clients prefer to come for a session once every two weeks or once a month. You are welcome to do so, provided the diary allowing.

I am in Randburg three weeks per month and in Cape Town one week per month. This makes it especially difficult for my Cape Town clients. I will only be able to see my Cape Town clients for one session per month. Some Cape Town clients book more than one session for the week I’m there. Although it is not ideal, it works for them. Thus, my Randburg clients will miss one session per month.

How long does a session last?

The duration of a session is approximately 50 minutes. You will be billed according to medical aid rates on the 40 to 50 minutes scale.

If you are late for your appointment, we need to fit in the entire session with the remaining time available. If I’m late for our appointment… then that’s my problem!

How does therapy work?

The answer here is that you determine the course of therapy.

When therapy commences, the first session is usually used to:

  • determine what your problems and challenges are;
  • how we interpret and understand it; and
  • a treatment plan gets designed.

Therapy normally commences in the second session.  During the second session you may want to elaborate on your challenge. My task is primarily to listen to you, to understand, facilitate and give feedback.

You will know when you have said enough and you will decide when we can start with therapeutic techniques in the second session or thereafter.

You are always in charge of our sessions and its’ time management. I will try to guide you, where necessary.

How do I know when therapy is completed?

I will never make that decision for you. I do not have blood tests, a stethoscope or any other measurements to make those decisions on your behalf. You will instinctively know when we’ve reached the end of our therapy.

You will get a “feeling” that you do not need to see me anymore. You may experience a sense of no longer benefiting from therapy, or even that therapy may become boring for you. This is your subconscious’s message that you’re ready to terminate therapy.

However, life happens. Something in your life might happen that triggers you.  In such case, you may need to schedule an appointment again.

What is your therapeutic orientation?

This practice follows an eclectic approach. This means that all disciplines within psychology are being used, depending on your challenges.

However, this practice is focusing more on alternative therapies. Feel free to ask me more about it.

I specifically use modern, fast and effective therapeutic systems to achieve the best results in the least number of sessions. Please feel free to read more on my website about:

However, I was also trained to do more traditional, longer-term therapy, should you prefer.

Are our sessions confidential?

I have a great responsibility to you regarding the confidentiality of our sessions. Psychologists are subjected to a strict code of ethics, established by the Health Professions Council of South Africa (HPCSA). This code guarantees you, as client, professional and ethical conduct at all times. If I do not comply to this code, you can report me anytime to the Council. A copy of the code can be requested from our receptionist, admin@jorganharris.co.za.

One of the most important issues that matters here is the aspect of confidentiality. I would like to assure you that any information provided by you will at all times be treated as highly confidential. I may only disclose information about you with your written consent. I may not even disclose information about you to your spouse, parents or children without your written permission. I have to respect your confidentiality, even if you are a minor.

The only exception is when an emergency arises, I am of the opinion that your or other’s safety is at risk – in such case, I must release information. However, I will still handle the information responsibly.

A court can also force me to release information. In such circumstances I usually do it under protest. Even then, I will only release the necessary information and still do everything in my power to protect your confidentiality.

Should I be referred?

You do not have to be referred by someone like a doctor, psychiatrist etc.

You can simply decide to sign up for therapy, out of free will.

I have never been in therapy before. What can I expect?

The atmosphere in my office is informal, comfortable, relaxed, and on first name terms. My office should be a safe space where you can just be yourself.

Here, you are more than welcome to express yourself.  You may pray, laugh out loud or swear, and allow your demons to surface.

You will never be condemned or judged.  Only understood. A psychologist is not a judge, but someone who wants to understand you and wants to know where you are coming from. Only an incompetent psychologist will judge you.

Cell phones should preferably be turned off or on “silent”, especially during hypnosis. The ringing of a phone can cause you irritation and it may interrupt our session.

What are your religious beliefs?

Faith should play no role in therapy. I do not work with your soul, but with your psyche.

I do not consider myself bound to any religion.  I consider myself rather spiritual than religious.

I respect any religion and have clients of all orientations. I might even be curious about your beliefs, or perhaps your lack of it. I still believe in a Higher-Being, in whatever way you understand it.

Will I have to spill my guts?

We do not spill guts here. We do not want to traumatize you even more. We don’t need to go into the gory details of your problem.  There are ways to deal with your trauma without retraumatizing you.

This is the amazing aspect of Limbic System therapies. In ordinary therapy, work is done to gain new insight. It is widely believed that insight and understanding will change your problem, which is not the case. The problem lies in your limbic system – that primitive brain in the back of your brain that is only interested in your survival. This part of your brain does not necessarily have insight, but it does make you feel better. Even though you do not fully understand the processes and what is happening, you will only notice that you will feel better.

You can choose to fully understand your problem and not feel better.  Or you can choose not to understand your problem but feel better about it.

The latter is what we do in this practice.

Are you LGBTQIA tolerant?

Whether you are lesbian, gay, bisexual, transgender, queer, intersex or asexual – here you can proudly wave your colorful flag!

I would like to quit smoking. How do I go about it?

I approach smokers different than my other clients. We already begin with hypnosis during our first session. Therefore, it is extremely important that you first read my article: Free from smoking  (https://jorganharris.co.za/portfolio-item/stop-smoking/) on my website before making an appointment.

Do you do online therapy?

Yes, I do online therapy.  I have clients who consult me worldwide via the internet. I prefer using WhatsApp Video Calling or Skype.

Online therapy works beautifully for traditional psychotherapy, the so-called “speech therapy”. It is also very effective for BrainWorking Recursive Therapy (BWRT) (https://jorganharris.co.za/portfolio-item/bwrt/).

I prefer to have my client physically with me during hypnosis, although physical interaction not a requirement is for a successful outcome. I am comfortable doing hypnosis online with clients who previously had hypnosis with me.

Although I do not prefer doing online hypnosis with clients whom I have not done hypnosis with before, we can discuss online hypnosis prior to our session.

How do I make an appointment?

Visit “Contact us” on this website (https://jorganharris.co.za/contact-us).

You can contact Elizabeth at 0861 JORGAN (0861 567 426) or at 021 982 2554 or at admin@jorganharris.co.za

Why do you not always answer my calls?

Our telephone system is connected to electricity. When load shedding occurs, our phones will not ring. Please try again later, or please email us.

Are there any questions I did not answer?

It is important to me that you get the most out of therapy. If you have any questions about this document, feel free to ask me about it. You are welcome to email me at info@jorganharris.co.za. If there are any issues regarding therapy that are bothering you, please discuss it with me. Therapy is all about report and it is important for us to have a relationship of trust.

It is my wish that you will experience therapy as an opportunity of growth and development – discovering how easy it is to just live.

© Copyright - Jorgan Harris • Kliniese Sielkundige • MA (Klin Sielk) - PU vir CHO • Pr. No: 8636125 • PS Nr: 0056472